Ger has considerable experience in developing client solutions having worked with Arise for over 20 years.
In this time Ger has designed and managed the setup of outsource projects in ADEC Arise for companies such as Samsung, Dell, Swann Security, Vodafone & Commission for Regulation of Utilities (CRU).
Ger has responsibility for client’s project governance ensuring that all the elements for a successful transition are in place and that they perform to standard. Ger has a Masters Degree in Quality and Change Management and a FETAC Level 9 award in Strategic Contact Centre Management.
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